Best Buy to use generative AI for virtual assistant, customer support experiences As we examine the intricacies of CI, it’s important to recognize the emerging role of generative AI in redefining the topic. Generative AI, with its advanced algorithms, is propelling CI toward new heights of interaction sophistication. By producing content that is not merely …

When it comes to online shopping, you might be competing with super-speedy, greedy bots An Arizona lawmaker wants to make it cheaper and easier for music fans to see concerts by stopping bots from scooping up hundreds of tickets that are resold on sites like StubHub. Dozens of Devumi’s customer service and order fulfillment personnel …

Chatbot Marketing: A Comprehensive Guide to Boost Your Business Adding Quick Replies to your welcome message is just the beginning. By creating a unique auto-response for each reply option, your Twitter chatbot can continue the conversation and guide people to the next steps. Quick Replies are pre-defined replies that a user gets when they enter …